Turn in-store activity into revenue growth.
Edge Signal turns everyday store operations into intelligence that drives action. See where revenue is slipping, uncover the issues your dashboards miss, and stop relying on guesswork to understand why stores perform differently. Act faster on what matters and scale the changes across your entire network.
Overview
Thousands of operational moments across the customer journey determine how each store performs. Customer interactions, employee availability, store execution, wait times, and loss all compound into the results that show up later in sales and operational data. Across a large network, those moments are difficult to see consistently, making it harder to understand why one location outperforms another or where action will have the greatest impact.
Edge Signal turns these moments into measurable signals across every location. See what is driving results, pinpoint where execution is breaking down, and take action in real time as issues emerge.
Edge Signal brings together the tools retail teams need to measure, understand, and improve what happens across their locations. From network-wide performance to individual operational moments, our platform gives teams a way to identify what matters, act on it, and track what changes.
Understand the health of every location at a glance. Edge Signal turns operational signals into clear location and performance scores, giving teams a consistent way to track how stores are operating over time and quickly identify where attention is needed.
See what your strongest stores are doing differently. Compare locations, regions, and operating groups to identify top performers, outliers, and recurring gaps. Edge Signal makes it easier to understand why results differ across the network and where successful practices can be scaled.
Continuously monitor the moments that matter in-store. Deploy AI Agents to measure the behaviours and conditions that shape retail outcomes, including customer engagement, employee availability, queues, stockroom execution, store standards, and loss.
Understand what happens between entry and purchase. See how customers move through the store, where they engage, where they wait, and where the journey breaks down. Reveal the moments that influence product discovery, service, conversion, and the overall customer experience.
Turn intelligence into improvement. Help teams respond faster, focus on the highest-impact actions, and track whether those changes improve results. Surface important issues and opportunities as they happen, route them to the right people, and provide clear recommendations for what to do next.
Know what changed without reviewing every dashboard. Automated reports summarize performance across locations, highlight important changes, and surface the issues and opportunities that need attention. Give managers clear, actionable coaching based on real store activity so they can address issues faster and reinforce what works across every location.
Integrations
Edge Signal integrates with the operational systems you already use, bringing physical activity together with business data to create a more complete view of performance. Connect video intelligence with POS, workforce, inventory, CRM, and other enterprise systems to understand not only what is happening inside your locations, but how those events affect commercial and operational outcomes.
Connect Edge Signal to your existing security cameras and NVR infrastructure to turn video already being captured across your locations into operational intelligence. Edge Signal works alongside your existing video systems, allowing retailers to add AI-powered measurement and analysis without replacing their camera infrastructure.
Connect transaction data with activity around the checkout to understand service, transaction behaviour, conversion, and potential loss in greater context.
Connect Edge Signal with voice and communication systems to bring spoken interactions into your operational intelligence. Analyze service conversations, customer requests, and other voice signals alongside in-store activity to better understand customer experience, employee execution, and the moments that shape store outcomes.
Bring staffing and scheduling data together with in-store activity to understand employee coverage, availability, and how labour is being deployed across the operation.
Connect customer and loyalty data with physical journey signals to build a richer view of how customer experience and in-store behaviour translate into commercial outcomes.
Bring Edge Signal metrics and insights into the BI platforms your organization already uses, making physical-world intelligence part of existing reporting, analysis, and decision-making.
Enterprise-Grade Infrastructure
Edge Signal is built to support enterprise deployments across distributed physical environments. Our platform is SOC 2 and GDPR compliant and includes role-based access controls, secure system architecture, and scalable infrastructure designed for large operational networks.
SOC 2 Compliant
GDPR Compliant
AWS Partner
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Every location creates opportunities to improve conversion, execution, efficiency, and loss. Edge Signal identifies where those opportunities exist, helps teams act as they happen, and measures what works so improvements can be scaled across the network.